We normally ship within one business day of receiving your confirmation of payment. We will keep you informed of the status of your order.
Cost of shipping by courier to customers in South Africa varies according to your location and the size/weight of the product that you have ordered. Depending on your location, shipping time varies from overnight to 2-5 days.
Your order can be tracked through our courier’s website. Your tracking number and tracking information will be sent to you when your order ships.
The information that you provide for shipping must be accurate, current and complete. You will be solely responsible for any and all loss, damage, and additional costs that you, we or any other person may incur as a result of your submission of any false, incorrect or incomplete information.
We aim to minimise our packaging while still ensuring that your order arrives safely. Our products are packaged in corrugated cardboard boxes, which can be reused and then later torn up and used in your YOLO Compost Tumbler as ‘brown’ material or placed in ‘paper/cardboard’ recycling bins.